User administration & authorization manage­ment

We support you from the initial assessment of your user management processes through to the design and implementation of an IAM solution. Our consultants have been involved in the introduction of identity and access management systems for many years and can therefore develop a solution that is individually tailored to your requirements.

Our offers for user administration & authoriza­tion management

Workshop & conceptual design

We analyze your user processes and show you ways to adapt and automate them.

Implementation & customization

We support you from the initial installation and training of your administrators through to the full integration of tenfold as an IAM solution.

Training & process documentation

We train your administrators in the configuration and management of tenfold and your users in its use.

Get expert help for user and permission management now!

Workshop & conceptual design for user administration & authorization management

The initial situation is usually as follows: We encounter customers who have only defined very rudimentary processes in user administration and authorization management. Authorizations are assigned on demand, user exits or department changes are sometimes not communicated to the IT department at all. There is usually no traceability as to why and when changes were made to user or authorization objects. As a result, authorizations are also not questioned after a user changes departments, temporarily leaves the company (parental leave, sabbatical, etc.) or even leaves permanently.

We help you to optimize this situation, analyse your user processes and show you ways to revise them if necessary, avoid disruptions and automate processes. This will also significantly increase the quality of work and processes in your company.

In a joint workshop, an experienced consultant will assist you and clarify the following topics, among others:

  • Analyze user processes: Together we analyze and discuss your current user processes (user entry, user exit, user change, etc.).
  • Check master data: Together we will review your current master data and optimize it for the IAM implementation if necessary.
  • Revise processes: We will show you ways to revise and fully automate your processes.
  • Integrating an IAM solution: We will work with you to create a suitable procedure for integrating an IAM solution and mapping your processes in compliance with the GDPR.

Implementation & customization of user administration & authorization management

Are you about to implement tenfold as an IAM solution for your company or do you want to optimize your authorization management? We support you from the initial installation and training of your administrators through to full integration. Our experienced consultants will go through all the steps required for setup and configuration with you and give you helpful tips for the optimal design and implementation of your user and authorization management.

How we proceed with implementation & customization:

  • We assess the quality of your master data and help you to set it up in such a way that a high degree of automation is possible. Using various options for data correction, your master data is optimized for the introduction of an IAM solution in no time at all.
  • Together, we set up the required database and carry out the basic installation with you.
  • We work with you to connect your Active Directory and your file servers. If required, we can also connect your Exchange or Sharepoint server.
  • We create workflows and profiles according to your wishes, which are assigned to your users fully automatically based on certain rule sets.
  • If required, we can connect your third-party applications to manage and document them via tenfold.

You will then be able to outsource some of your work steps to users and specialist departments (data owners) and involve them in the processes. This relieves the burden on your IT department and at the same time sensitizes your users to handling data.

Training & process documentation for user administration & authorization management

You have introduced tenfold or are already using it, but you lack know-how and experience in using the application? Do you want to integrate your users into the processes in the future and need training? Or would you simply like to expand your knowledge of tenfold and its extensive possibilities? We offer training courses to make your processes and workflows clearer and your work more efficient. We take the following points into account:

  • Training for administrators: We train your administrators in the configuration and administration of the application. Among other things, this enables them to administer the system independently, define persons and fields or create profiles and approval workflows.
  • User training: We train your users in how to use tenfold and show them how to find their way around the system.
  • Training for data owners: We train your data owners to manage their own areas using tenfold. Various practical examples are used to enable them to fulfill their new role.

All training courses take place in your individually configured systems. It is also possible to carry out the training in special demo environments.

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